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Gambling Responsibly in Switzerland
Gambling can be a fun way to entertain yourself, but it is important to practice it responsibly. It should not be seen as a means to make money quickly. For a safe experience, avoid trying to recover lost money, only play with money you are willing to lose, and never use money intended for essential expenses such as rent or bills. Regularly check your account balance to keep track of your spending. If you feel uncomfortable, take a break or consider self-exclusion.
Risks and Consequences of Gambling and Gambling Addiction
Although many people view gambling as entertainment, it can become a problem if the player loses control of the time and money spent. This compulsive behavior is known as "problem gambling" or "gambling addiction." Recognizing this problem can be difficult, but a clear sign is the negative impact it has on daily life.
Gambling Addiction
Gambling addiction is recognized as a medical problem and is diagnosed by professionals. Even without an official diagnosis, a person may struggle with gambling. Some warning signs include:
- Constant thoughts about gambling.
- The need to increase bets to experience the same emotions.
- Failed attempts to reduce or quit gambling.
- Anxiety or irritability when trying to limit gambling.
- Using gambling as an escape from problems or negative emotions.
- Increasing bets to recover losses.
- Lying to friends and family about the time or money spent on gambling.
- The risk of losing important relationships or career opportunities due to gambling.
- The need for financial assistance to solve problems caused by gambling.
Gambling Addiction as a Health Issue
Gambling addiction has profound effects on both the gambler and their family. This type of addiction can have serious consequences:
- Health: Anxiety disorders, depression, sleep problems, and in extreme cases, suicidal thoughts. Gambling addiction is often associated with alcohol or substance abuse.
- Social Life: Family conflicts, problems at work or school, and possible involvement in illegal activities.
- Financial Stability: Increased debt and difficulty meeting basic needs due to excessive spending on gambling.
How to Change Your Habits
Use the available tools for responsible gambling or contact specialized organizations that offer free support in the fight against gambling addiction. If you need help, our support team is available 24/7.
Responsible Gambling and Protective Measures
We are committed to providing a safe and enjoyable gambling experience. We operate transparently and responsibly to protect players from harmful behavior. Control tools, such as deposit limits and time restrictions, are available in the "My Account" section.
Pause, Temporary and Permanent Self-Exclusion Options
If you feel the need to take a break, several options are available in the "Game Limit" section:
- Pause: From 24 hours to 7 days.
- Temporary Self-Exclusion: From 30 to 90 days.
- Permanent Self-Exclusion: Contact support for a long-term or permanent suspension.
Set Deposit and Time Limits
You can set daily, weekly, or monthly limits to control your spending. A reminder feature for playtime is also available, with automatic deactivation after the selected period.
Self-Assessment and Special Attention
Self-assessment tools can help you recognize problematic gambling habits. If we detect signs of risk, we will contact you to discuss measures for responsible gambling.
Prevention of Underage Gambling and Account Protection
Gambling is prohibited for minors under 18, and we use age verification tools. We recommend using child protection programs and preventive measures, such as creating separate profiles on devices.
If you suspect someone has accessed your account without authorization, contact our support team to resolve the issue promptly.
Technical Support for Online Casino Users and Players in Switzerland
In Switzerland, there are several specialized centers for treating gambling addiction. These facilities offer professional support for people with gambling problems. Key services include counseling, psychological support, treatment programs, and rehabilitation. Some well-known centers are:
Lausanne University Psychiatry (CHUV): This center offers specialized programs for people with various forms of addiction, including gambling addiction. Address: Lausanne, Switzerland.
Sucht Schweiz: Sucht Schweiz is the leading organization for addiction treatment in Switzerland. It offers various rehabilitation programs, including support for gambling addiction. These programs include individual counseling, family therapy, and self-help groups. Branches across the country, including Zurich and Geneva.
Sucht Netzwerk: A private center that supports individuals with various forms of addiction, including gambling. They offer individual therapy programs and psychotherapy.
Lausanne Psychotherapy Clinic: A clinic specializing in addictions, offering counseling and programs for people with gambling addiction. The clinic's experts help patients manage emotional and psychological issues related to this addiction. These centers generally offer individual and group therapy programs, as well as support for families and loved ones.